01-31-2009, 12:50 AM
|
 |
Proprietor
|
|
Join Date: Nov 2008
Posts: 2,237
|
|
KB04661 - Calendar entries are not updated when the mailbox is hidden
KB04661 - Calendar entries are not updated when the mailbox is hidden
Environment
- BlackBerry® Enterprise Server for Microsoft® Exchange
- BlackBerry smartphone
Overview
Calendar entries created on the BlackBerry smartphone do not appear in the Microsoft® Outlook® calendar.
The following error message appears in the BlackBerry Enterprise Server logs:
MAPI_E_LOGON_FAILED(80040111)
Cause
The BlackBerry smartphone user’s mailbox is hidden from the Global Address List (GAL), so the BlackBerry Enterprise Server cannot resolve the BlackBerry smartphone user’s mailbox.
When a Calendar entry is entered on the BlackBerry smartphone, the BlackBerry Enterprise Server creates a temporary Messaging Application Programming Interface (MAPI) profile to access the BlackBerry smartphone user’s mailbox.
When the mailbox is hidden from the BlackBerry Enterprise Server, the temporary MAPI profile cannot be created.
Resolution
To set the BlackBerry smartphone user’s mailbox to appear in the GAL, complete the steps for your software version you are using.
For Microsoft Exchange Server 2000 or 2003
- For Microsoft Exchange Server 2000, go to Start > Programs > Administrative Tools > Active Directory Users and Computers. OR
For Microsoft Exchange Server 2003, go to Start > Programs > Microsoft Exchange > Active Directory Users and Computers.
- From the menu, select View > Advanced Features.
- In the left pane, select the Users folder.
- In the right pane, right-click the BlackBerry smartphone user’s account and select Properties.
- Click the Exchange Advanced tab.
- Clear the Hide from Exchange address lists check box.
For Microsoft Exchange Server 5.5
- Go to Start > Programs > Microsoft Exchange > Exchange Administrator.
- Click the Recipient container.
- Double-click the user’s mailbox to view the mailbox properties.
- Click the Advanced tab.
- Clear the Hide from address book check box.
- Click OK to close the mailbox properties window.
__________________
http://blog.port3101.org/hdawg/
The views expressed by me on Port3101 and its affiliated sites are my own and do not necessarily reflect the views of my employer.
|
Linear Mode
