01-21-2009, 12:19 PM
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Proprietor
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Join Date: Nov 2008
Posts: 2,238
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KB11829 - Unable to view email messages in the Deleted Items folder on the BlackBerry
KB11829 - Unable to view email messages in the Deleted Items folder on the BlackBerry smartphone
Environment
- BlackBerry® Enterprise Server software version 4.0
- BlackBerry® Device Software 4.0 and later
- BlackBerry smartphones
Overview
When viewing the Deleted Items folder on the BlackBerry smartphone, a No Messages indicator is displayed.
This is by design. The BlackBerry smartphone does not reconcile the Deleted Items folder because of space considerations.
Additional Information
With BlackBerry Device Software 4.5 and BlackBerry Enterprise Server software version 4.1 Service Pack 6 (4.1.6), BlackBerry smartphone users can perform a remote search of email messages.
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