01-20-2009, 07:24 PM
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Join Date: Nov 2008
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KB00588 - Password security for the BlackBerry smartphone
KB00588 - Password security for the BlackBerry smartphone
Environment
Overview
BlackBerry smartphones support individual security passwords between four and 14 characters in length. The use of the password is designed to make sure that only the BlackBerry smartphone user can access the information stored on the BlackBerry smartphone.
The BlackBerry smartphone rejects less secure passwords, such as those composed of identical characters or those that consist of natural sequences (for example, 1234). In instances such as these, the BlackBerry smartphone will display the message The password cannot be a sequence.
Set a BlackBerry smartphone password
- From the Home screen of the BlackBerry smartphone, click Options.
- Click Security Options.
- Click General Settings. Note: If you are running BlackBerry® Device Software 4.0.2 or earlier, click Options, and then Security.
- Change the Password field to Enabled.
- Display the menu and click Save.
- Type your new password and click Enter.
- Verify your new password by typing it again and click Enter.
Change the BlackBerry smartphone password
- From the Home screen of the BlackBerry smartphone, click Options.
- Click Security Options.
- Click General Settings. Note: If you are running BlackBerry Device Software 4.0.2 or earlier, click Options, and then Security.
- Display the menu and click Change Password.
- Type your existing password and click Enter.
- Type your new password and click Enter.
- Verify your new password by typing it again and click Enter.
Turn on password protection using the Security Timeout feature
Security Timeout is a feature that, after a predetermined amount of inactivity, will lock the BlackBerry smartphone automatically.
To turn on Security Timeout, complete the following steps:
- From the Home screen of the BlackBerry smartphone, click Options.
- Click Security Options.
- Click General Settings.
- Set the Security Timeout field to the amount of inactive time the BlackBerry smartphone is permitted before it is locked automatically.
- Display the menu and click Save.
Note: Clicking Lock on the Home screen instantly locks the BlackBerry smartphone.
Unlock the BlackBerry smartphone
- Press any key on the BlackBerry smartphone to display the Enter Password screen.
- Type your BlackBerry smartphone password. Press Enter.
Important: If a password in incorrectly typed ten consecutive times, all of the information on the BlackBerry smartphone is automatically deleted. This is a security feature.
Additional Information
When the Security Timeout feature is set for a longer duration than the Backlight Timeout feature, the BlackBerry smartphone will lock automatically when the combined duration of the features has elapsed. For example, if the Backlight Timeout feature is set to dim after two minutes and the Security Timeout feature is set for 20 minutes, the BlackBerry smartphone will not automatically lock until 22 minutes has elapsed.
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