01-20-2009, 10:20 AM
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Join Date: Nov 2008
Posts: 2,238
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KB15139 - How to wirelessly delete calendar data on a BlackBerry smartphone
KB15139 - How to wirelessly delete calendar data on a BlackBerry smartphone
Environment
- BlackBerry® Enterprise Server
- BlackBerry® Device Software
- BlackBerry® smartphones
- SDR78975
Overview
Warning: The following procedures will delete all calendar data on the BlackBerry smartphone and re-synchronize the calendar back to the BlackBerry smartphone.
Note: Back up the data prior to performing the procedure. For instructions, see article KB12487.
Complete the steps for the version of BlackBerry Device Software installed on the BlackBerry smartphone.
The following message appears This will erase your Desktop calendar and reload it from your server. Continue?
BlackBerry Device Software version 4.2
On the BlackBerry smartphone, complete the following steps:
- On the menu in the Calendar application, click Options.
- Scroll to the bottom of the screen, and type RSET.
Note: For BlackBerry smartphones that support SureType® technology, use the multi-tap input method.
BlackBerry Device Software version 4.3 On the BlackBerry smartphone, complete the following steps:
- On the menu in the Calendar application, click Options.
- In the Options screen, type RSET.
Note: For BlackBerry smartphones that support SureType technology, use the multi-tap input method.
Additional Information
Wireless calendar synchronization process If wireless synchronization of the calendar is turned on, the following message will appear:
This will erase your <nameofcalendar> calendar, and reload it from your server. Continue?
After the calendar data has been deleted, the following message will appear:
The <nameofcalendar> calendar has been wiped. It will be repopulated from your server.
The calendar will be repopulated with calendar data from the BlackBerry Enterprise Server.
Wireless calendar synchronization is turned off If wireless synchronization of the calendar is turned off, the following message will appear:
Wireless Calendar, for <nameofcalendar>, is not enabled. Wipe Calendar anyway?
After the calendar data has been deleted, the following message will appear:
The <nameofcalendar> calendar has been wiped.
The calendar must then be repopulated with calendar data using BlackBerry Desktop Manager through a wired syncronization.
Re-population of calendar
During re-population of the calendar, the following message may appear on the BlackBerry smartphone:
Organizing Calendar
The performance of the BlackBerry smartphone may be affected during the re-population of the calendar. The speed of re-population depends on the amount of data transmitted and the speed of the wireless network.
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