01-14-2009, 06:54 PM
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Proprietor
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Join Date: Nov 2008
Posts: 2,238
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KB16345 - Upgrade from BES - Small Business Edition to BPS
KB16345 - Upgrade from BlackBerry Enterprise Server - Small Business Edition to BlackBerry Professional Software
Environment
- BlackBerry® Enterprise Server software version 4.0 – Small Business Edition
- BlackBerry® Enterprise Server software version 4.1
- BlackBerry® Professional Software
Overview
Important: Restarting the BlackBerry Enterprise Server will delay email message delivery to BlackBerry smartphones. For more information, see KB04789.
Please follow the steps below to upgrade to BlackBerry Professional Software:
- Log in to the host server for BlackBerry Professional Software using the account that issued to administer your existing BlackBerry small business solution.
- In the BlackBerry Professional Software installation media, double-click the setup.exe file.
- Complete the instructions on the screen. Consider the following information:
- If you must resolve any issues that the preinstallation tool detects, click Cancel. You can restart the migration after you resolve the issues.
- If you want to install a Microsoft® SQL Server® 2005 Express database on your server, click Local, and then type the Microsoft SQL Server name, the database name, and the authentication type.
- If you want to connect to an existing local database, click Local, and then type the name or IP address of the host computer for the existing database and the name of the existing database.
- If you want to connect to an existing remote database, click Remote, and then type the name or IP address of the host computer for the existing database and the name of the existing database.
- When you are prompted to restart your server, click Yes.
- Log in to the host server for the BlackBerry Professional Software using the account that you use to administer your existing BlackBerry small business solution. Wait for the setup application to restart.
- Complete the instructions on the screen. Note: BlackBerry Professional Software uses the CAL key from your existing BlackBerry small business solution. To change the CAL key, type the new information in the CAL key field.
- To complete the migration and start the BlackBerry Professional Software, click Start Services.
Additional Information
You can migrate to the BlackBerry Professional Software from BlackBerry Enterprise Server version 4.0 or later – Small Business Edition. If you have a small business solution that is earlier than Version 4.0, you must upgrade to Version 4.0 or later before you migrate to BlackBerry Professional Software.
You cannot upgrade to a BlackBerry Professional Software version that is later than the version of BlackBerry Enterprise Server – Small Business Edition you currently have installed. (For example, if you currently have BlackBerry Enterprise Server software version 4.1 Service Pack 6 (4.1.6), you cannot upgrade to BlackBerry Professional Software 4.1.4.)
For more information, see the BlackBerry Professional Software documentation.
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