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KB15361 - How to migrate BES for Domino to Exchange
 
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Old 01-07-2009, 09:47 PM
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Default KB15361 - How to migrate BES for Domino to Exchange

KB15361 - How to migrate BlackBerry smartphone user accounts from a BlackBerry Enterprise Server for IBM Lotus Domino to a BlackBerry Enterprise Server for Microsoft Exchange


Environment

  • BlackBerry® Enterprise Server software for Microsoft® Exchange
  • BlackBerry® Enterprise Server software for IBM® Lotus® Domino®



Overview

This section describes the main steps on how to migrate BlackBerry smartphone user accounts from a BlackBerry Enterprise Server for Lotus Domino to a BlackBerry Enterprise Server for Microsoft Exchange using the BlackBerry Enterprise Server migration kit. The kit includes a permanent Server Routing Protocol (SRP) Identifier and an Authentication Key that replace the existing SRP Identifier and Authentication Key already in use.
With the BlackBerry Enterprise Server migration kit, you can use the client access licenses (CALs) from the BlackBerry Enterprise Server for Lotus Domino.
Complete the following steps:
  1. Install the BlackBerry Enterprise Server software for Microsoft Exchange on a separate computer using the SRP Identifier and Authentication Key provided in the migration kit and the same CALs that are currently used in the BlackBerry Enterprise Server for Lotus Domino.
  2. Remove the BlackBerry smartphone user accounts from the BlackBerry Enterprise Server for Lotus Domino.
  3. Delete all data from the BlackBerry smartphones. For instructions, see knowledge base article KB02318.
  4. Add the BlackBerry smartphone user accounts to the new BlackBerry Enterprise Server for Microsoft Exchange.
There is a 90-day overlap when the permanent SRP Identifier and the existing SRP Identifier are both active. After 90 days, the existing SRP Identifier is disabled and cannot be re-enabled or extended.

In other words folks ... everyone has to wipe and reactivate; not simple, not smooth. That said, it happens, I've seen it happens ... and you may very well have to do it one day.
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