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KB19442 - Hardware related JVM error codes
 
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Old 09-21-2009, 08:36 PM
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Default KB19442 - Hardware related JVM error codes

KB19442 - Hardware related JVM error codes


Environment

  • BlackBerry® smartphones
  • BlackBerry® Device Software 4.2.0 to 4.7.1

Overview

While most Java Virtual Machine (JVM) errors can be recovered by reloading BlackBerry Device Software on a BlackBerry smartphone, it is possible for JVM Errors raised by the BlackBerry Device Software to occur when interacting with the underlying BlackBerry hardware that is no longer operating as expected. An example of such a failure would be corruption of the physical flash memory.
Reloading BlackBerry Software for the following hardware related JVM errors is unlikely to permanently clear the JVM error that was initially raised:
  • JVM Error 501
  • JVM Error 517
  • JVM Error 535
  • JVM Error 547
  • JVM Error 548

Cause

JVM Errors are raised by the BlackBerry Device Software during various activities to make the BlackBerry smartphone user aware of a failure in which the BlackBerry smartphone could not safely recover normal operation. Although JVM errors may occur as a result of software related issues only, the following JVM errors are known to result due to interactions with the BlackBerry smartphone hardware:
  • JVM Error 501: During memory management, freeing of resources from memory failed as a result of possible corruption
  • JVM Error 517: The BlackBerry Device Software encountered unexpected data in a memory location which is used for normal operations
  • JVM Error 535: Interaction with the file system has experienced a catastrophic failure
  • JVM Error 547: While writing data to the file system, a failure was detected
  • JVM Error 548: While erasing data from the file system, a failure was detected



Resolution

To resolve this issue, contact your wireless service provider if you are encountering the above JVM errors.



Workaround

Although the listed JVM Errors are due to interactions with the BlackBerry smartphone hardware, reloading the BlackBerry Device Software on the BlackBerry smartphone may return the BlackBerry smartphone to an operational state. When reloading the BlackBerry Device Software, it is recommended you check with your wireless service provider to obtain the latest approved BlackBerry Device Software for your BlackBerry smartphone.
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LinkBack to this Thread: http://www.port3101.org/featured-blackberry-kb-articles/1959-kb19442-hardware-related-jvm-error-codes.html
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