Port3101.org : Your BES Connection

Port3101.org : Your BES Connection (http://www.port3101.org/)
-   Featured BlackBerry KB Articles (http://www.port3101.org/featured-blackberry-kb-articles/)
-   -   KB18998 - How to reset a BlackBerry smartphone to factory defaults (http://www.port3101.org/featured-blackberry-kb-articles/1921-kb18998-how-reset-blackberry-smartphone-factory-defaults.html)

hdawg 09-16-2009 10:07 PM

KB18998 - How to reset a BlackBerry smartphone to factory defaults
 
KB18998 - How to reset a BlackBerry smartphone to factory defaults


Environment

<content>
  • BlackBerry® Device Software versions 4.3 to 4.7
  • BlackBerry® Desktop Software version 4.7 to 5.0
</content>
<hr class="section">
Overview

<content> To reset a BlackBerry smartphone to factory defaults perform the following steps:
Warning: Back up the BlackBerry smartphone. For assistance backing up the BlackBerry smartphone, see KB11625.
  1. Connect the BlackBerry smartphone to the computer.
  2. Open Start > Programs > Accessories > Command Prompt.
  3. Type cd C:\Program Files\Common Files\Research In Motion\Apploader
  4. Type loader.exe /resettofactory Note: BlackBerry® Desktop Manager 4.7 to 5.0 must be installed on the computer. The BlackBerry smartphone must be running BlackBerry Device Software versions 4.3 to 4.7.
</content>


All times are GMT -4. The time now is 02:10 PM.

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2018, vBulletin Solutions, Inc.


SEO by vBSEO 3.3.2 PL2