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KB13564 - How to enable or disable mass storage mode on the BlackBerry smartphone
 
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Old 09-16-2009, 10:04 PM
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Default KB13564 - How to enable or disable mass storage mode on the BlackBerry smartphone

KB13564 - How to enable or disable mass storage mode on the BlackBerry smartphone


Environment

  • BlackBerry® smartphone
  • MicroSD media card



Overview

To enable mass storage mode complete the following steps:
  1. Connect your BlackBerry smartphone to your computer.
  2. From the Home screen of the BlackBerry smartphone, click Options > Media Card or Memory, or click Options > Advanced Options > Media Card (depending on which BlackBerry® Device Software version you are running).
  3. Press the Menu key and change Mass Storage Mode Support to On.
  4. To enable Mass Storage Mode automatically every time you connect, scroll down to Auto Enable Mass Storage Mode when Connected and change it to Yes.
  5. Press the Menu key and click on Save.
  6. Enter your BlackBerry smartphone password and click Enter (if prompted).
Note: If the Enable USB Mass Storage option is not displayed, see the Additional Information section below.



Additional Information

If the Enable USB Mass Storage option is not displayed, complete the following steps:
  • Make sure the BlackBerry smartphone is properly connected to your computer using the USB cable.
  • Make sure the Mass Storage Mode Support field is set to On (see the example image below). If it is not, set the field to On and save your changes.

For more information about mass storage mode, see KB11879.
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