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KB19234 - Error "5408" occurs when starting the BlackBerry Dispatcher service
 
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Old 09-16-2009, 09:31 PM
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Default KB19234 - Error "5408" occurs when starting the BlackBerry Dispatcher service

Environment

  • BlackBerry® Enterprise Server version 5.0



Overview

When running a trial version of BlackBerry Enterprise Server version 5.0, the BlackBerry Dispatcher service stops. Attempting to start the BlackBerry Dispatcher service results in Error 5408.



Cause

The temporary Server Router Protocol (SRP) identifier and Client Access License (CAL) supplied with the temporary BlackBerry Enterprise Server version 5.0 have reached their expiration date.



Resolution

Purchase the full version of the BlackBerry Enterprise Server version 5.0 with a full Client Access License.
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