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KB04515 - Repair a BlackBerry Enterprise Server software version 4.0 installation
 
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Old 09-14-2009, 09:31 PM
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Default KB04515 - Repair a BlackBerry Enterprise Server software version 4.0 installation

KB04515 - Repair a BlackBerry Enterprise Server software version 4.0 installation


Environment

  • BlackBerry® Enterprise Server software versions 4.0 and 4.1
  • Microsoft® Exchange



Overview

To repair a BlackBerry Enterprise Server software version 4.0 or 4.1 installation, complete the following steps:
  1. Log in to the BlackBerry Enterprise Server with the BlackBerry Enterprise Server administration account.
  2. In the Microsoft Windows® Control Panel, double-click Add or Remove Programs.
  3. Select BlackBerry Enterprise Server, click Support Information, and click Repair.
  4. When the repair process is complete, close the Control Panel.
  5. Go to Start > Programs > BlackBerry Enterprise Server and open the BlackBerry Server Configuration Panel. Complete the BlackBerry Server Configuration Wizard if a Next button is displayed.
  6. Close the BlackBerry Server Configuration Panel and make sure that all BlackBerry Services are started.
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