Welcome to Port3101.org : Your BES Connection Mark forums read | View Forum Leaders
Port3101.org : Your BES Connection



Reply
LinkBack Thread Tools Display Modes
KB13020 - "MDS Service Unavailable" message received when browsing using the ...
 
  #1 (permalink)  
Old 09-02-2009, 10:48 PM
hdawg's Avatar
Proprietor
 
Join Date: Nov 2008
Posts: 2,257
Blog Entries: 147
Default KB13020 - "MDS Service Unavailable" message received when browsing using the ...

KB13020 - "MDS Service Unavailable" message received when browsing using the BlackBerry Browser


Environment

  • BlackBerry® Enterprise Server
  • BlackBerry smartphone



Overview

When a BlackBerry smartphone user tries to browse to a website using the BlackBerry® Browser, the following error message is displayed:
MDS Service unavailable.



Cause

The BlackBerry® Mobile Data Service is not enabled for the BlackBerry smartphone user.



Resolution

Enable the BlackBerry Mobile Data Service for the BlackBerry smartphone user by completing the following steps:
For BlackBerry Enterprise Server software version 3.6 and 4.0
  1. Open BlackBerry Manager.
  2. Right-click on the affected BlackBerry smartphone user.
  3. Select Enable Mobile Data Service.
For BlackBerry Enterprise Server software version 4.1
  1. Open BlackBerry Manager.
  2. Click on the affected BlackBerry smartphone user.
  3. Expand Service Access and click Enable Connection and Collaboration Services.
__________________
http://blog.port3101.org/hdawg/
Reply With Quote
Sponsored Links
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
KB10215 - "Unable to connect to the database" error message received when opening ... hdawg Featured BlackBerry KB Articles 0 08-25-2009 09:27 PM
KB03828 - "No message services configured" when sending an email from a BlackBerry hdawg Featured BlackBerry KB Articles 0 08-16-2009 09:08 PM
KB17898 - "Unlisted Message Error" when sending new Novell GroupWise email message hdawg Featured BlackBerry KB Articles 0 05-26-2009 01:56 PM
KB18219 - BAS - "The Page Cannot be displayed" error is received. ... hdawg Featured BlackBerry KB Articles 0 05-26-2009 01:37 PM
KB17435 - "Besadmin has sent on behalf of users" notification message on BlackBerry hdawg Featured BlackBerry KB Articles 0 05-25-2009 10:36 PM


All times are GMT -4. The time now is 01:00 AM.
Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2018, vBulletin Solutions, Inc.


 

SEO by vBSEO 3.3.2 PL2