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KB19142 - Failed to bind to socket
 
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Old 09-02-2009, 10:38 PM
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Default KB19142 - Failed to bind to socket

KB19142 - Failed to bind to socket


Environment

  • BlackBerry® Enterprise Server version 5.0
  • Windows® Server 2008
  • McAfee® VirusScan Enterprise
  • VMware® ESX 3.5



Overview

After an installation of BlackBerry Enterprise Server version 5.0, you will not be able to activate new users. Or, if it was an upgrade, mail flow will stop for all users on one or more of the BlackBerry Messaging Agents.

The Application logs and the BlackBerry Messaging Logs will indicate the below:

[50049] (06/15 11:54:40.002):{0x12CC} Waiting for external UDP log messages on port 4085
Log continues...
[25034] (06/15 11:54:41.611):{0xD58} {ExtUDPNtfThread::Start} DBNS: Failed to bind to the socket (4185), error (10048)
[25034] (06/15 11:54:41.611):{0xD58} {ExtUDPNtfThread::Start} DBNS: Failed to bind to the socket (4186), error (10022)
[25034] (06/15 11:54:41.611):{0xD58} {ExtUDPNtfThread::Start} DBNS: Failed to bind to the socket (4187), error (10022)
Log continues...
[25034] (06/15 11:54:41.611):{0xD58} {ExtUDPNtfThread::Start} DBNS: Failed to bind to the socket (4499), error (10022)

There will be approximately 400-500 of these lines.



Cause

When there is a third-party legacy TDI filter driver installed on a computer that is running Windows Server 2008 or Windows Vista™, the system receives error code WSAEADDRINUSE (10048) when the system tries to bind the socket for the first time. When the system tries to bind the socket for the second time, it receives error code WSAEINVAL (10022). This series of events may cause [software] to be unable to bind to a specific local endpoint and to be unable to [listen].





Resolution

It is recommended by Microsoft® to apply a Hotfix 946886 listed below.

Please go to www.support.microsoft.com, and search"A video call may fail when you try to start the video call by using Office Communicator on a computer that is running Windows Server 2008 or Windows Vista"
Doc ID: 946886
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