08-30-2009, 12:01 PM
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Join Date: Nov 2008
Posts: 2,238
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KB11633 - Perform a backup of information on the BlackBerry Enterprise Server
KB11633 - Perform a backup of information on the BlackBerry Enterprise Server
Environment
- BlackBerry® Enterprise Server software version 3.6 or later
Overview
To perform a backup of information on the BlackBerry Enterprise Server software version 3.6, complete the following tasks:
Task A - Backup the BlackBerry Enterprise Server list
To do this, perform the following:
- Open the BlackBerry Management Console.
- Right-click on BlackBerry Server Management and click Export BlackBerry Servers and specify where to save the backup.
Task B - Backup the BlackBerry smartphone user list
To do this, perform the following:
- Open the BlackBerry Management Console.
- Click the server name.
- Highlight all BlackBerry smartphone users by clicking the first BlackBerry smartphone user, holding the SHIFT key and clicking on the last BlackBerry smartphone user.
- Right-click the BlackBerry smartphone user list and click Export User Info.
- Choose whether or not to export BlackBerry smartphone user statistics. This will not affect operation of the BlackBerry Enterprise Server.
- Choose whether or not to clear statistics after exporting. This will not affect operation of the BlackBerry Enterprise Server.
- Specify where to save the backup.
To perform a backup of information on the BlackBerry Enterprise Server software versions 4.0 and 4.1, complete the following: Using Microsoft® SQL Server® Desktop Engine (MSDE), perform the following:
- On the computer, click Start.
- Click Run.
- Type cmd and then press OK.
- Type the following command to log into the Microsoft SQL Server: osql -E
- Type the following commands to backup your database: 1> backup database to disk = "C:\.bak"
2> go
1> quit
Note: Replace <DatabaseName> with the name of your database. The default is BESMgmt.
Using Microsoft SQL Server, perform the following:
- Open the SQL Enterprise Manager.
- Expand to the Database level.
- Right-click on the BlackBerry Enterprise Server database, under All Tasks, select Backup Database.
- Specify where to save the backup.
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