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KB11633 - Perform a backup of information on the BlackBerry Enterprise Server
 
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Old 08-30-2009, 12:01 PM
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Default KB11633 - Perform a backup of information on the BlackBerry Enterprise Server

KB11633 - Perform a backup of information on the BlackBerry Enterprise Server


Environment

  • BlackBerry® Enterprise Server software version 3.6 or later



Overview

To perform a backup of information on the BlackBerry Enterprise Server software version 3.6, complete the following tasks:
Task A - Backup the BlackBerry Enterprise Server list

To do this, perform the following:
  1. Open the BlackBerry Management Console.
  2. Right-click on BlackBerry Server Management and click Export BlackBerry Servers and specify where to save the backup.
Task B - Backup the BlackBerry smartphone user list

To do this, perform the following:
  1. Open the BlackBerry Management Console.
  2. Click the server name.
  3. Highlight all BlackBerry smartphone users by clicking the first BlackBerry smartphone user, holding the SHIFT key and clicking on the last BlackBerry smartphone user.
  4. Right-click the BlackBerry smartphone user list and click Export User Info.
  5. Choose whether or not to export BlackBerry smartphone user statistics. This will not affect operation of the BlackBerry Enterprise Server.
  6. Choose whether or not to clear statistics after exporting. This will not affect operation of the BlackBerry Enterprise Server.
  7. Specify where to save the backup.

To perform a backup of information on the BlackBerry Enterprise Server software versions 4.0 and 4.1, complete the following: Using Microsoft® SQL Server® Desktop Engine (MSDE), perform the following:
  1. On the computer, click Start.
  2. Click Run.
  3. Type cmd and then press OK.
  4. Type the following command to log into the Microsoft SQL Server: osql -E
  5. Type the following commands to backup your database: 1> backup database to disk = "C:\.bak"
    2> go
    1> quit
    Note: Replace <DatabaseName> with the name of your database. The default is BESMgmt.
Using Microsoft SQL Server, perform the following:
  1. Open the SQL Enterprise Manager.
  2. Expand to the Database level.
  3. Right-click on the BlackBerry Enterprise Server database, under All Tasks, select Backup Database.
  4. Specify where to save the backup.
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