Welcome to Port3101.org : Your BES Connection Mark forums read | View Forum Leaders
Port3101.org : Your BES Connection



Reply
LinkBack Thread Tools Display Modes
KB13140 - Messages saved in the PST file are not reconciled with the BlackBerry ...
 
  #1 (permalink)  
Old 08-23-2009, 09:07 PM
hdawg's Avatar
Proprietor
 
Join Date: Nov 2008
Posts: 2,257
Blog Entries: 147
Default KB13140 - Messages saved in the PST file are not reconciled with the BlackBerry ...

KB13140 - Messages saved in the PST file are not reconciled with the BlackBerry smartphone


Environment

  • BlackBerry® Enterprise Server versions 3.6 to 5.0 for Microsoft® Exchange
  • BlackBerry® smartphone
  • Microsoft® Outlook®



Overview

Email messages that are saved on a local computer from the Microsoft Outlook inbox to a Microsoft Outlook Personal Storage (PST) file remain on the BlackBerry smartphone. These messages cannot be reconciled by the BlackBerry smartphone. The BlackBerry smartphone is unable to detect where on the local computer the email message was moved and leaves the message on the BlackBerry smartphone.



Additional Information

The Hard Deletes Reconciliation option can be enabled in BlackBerry Enterprise Server versions 4.1 to 5.0. When this option is enabled, email messages are removed from the Messages database on the BlackBerry smartphone when email messages are permanently deleted in Microsoft Outlook by moving the messages to a PST file. By default, Hard Deletes Reconciliation is disabled. Please refer to KB04853 for information on enabling this option.
__________________
http://blog.port3101.org/hdawg/
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old 04-01-2010, 05:14 PM
BES Activated
 
Join Date: Apr 2010
Posts: 3
Default Hard Reconciliation Didn't Solve this Issue for me

I've increase the user message tracking to the max (1000) and enabled hard reconciliation. Hard deletion reconciles, but moving to a PST file does not reconcile.
Are there any other settings I can try to get them to remove from the handset?
Reply With Quote
  #3 (permalink)  
Old 09-11-2010, 01:59 PM
BES Admin
 
Join Date: Jun 2010
Location: Jackson, MS
Posts: 18
Default

This was a life saver, I had users moving messages to PST files and the devices were not reconciling the changes.. Tell me, why isn't this enabled by default?
Reply With Quote
  #4 (permalink)  
Old 09-11-2010, 02:07 PM
Cheese Sammich's Avatar
Super Moderator
 
Join Date: Dec 2008
Location: Long Island
Posts: 232
Default

Quote:
Originally Posted by CrackBerryGuy View Post
Tell me, why isn't this enabled by default?
I've been asking RIM that for years.
__________________
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
KB11477 - Export BlackBerry device user information from the BlackBerry Mgr to file hdawg Featured BlackBerry KB Articles 0 08-25-2009 09:35 PM
KB05130 - Reconcile email messages with a PST file hdawg Featured BlackBerry KB Articles 0 07-30-2009 03:44 PM
KB13247 - Removed Calendar notice is not reconciled with BlackBerry or Lotus Notes hdawg Featured BlackBerry KB Articles 0 04-07-2009 08:12 AM
KB14213 - Call logs, SMS text messages, and email messages are deleted on the BB hdawg Featured BlackBerry KB Articles 0 01-20-2009 10:56 AM
KB16035 - BlackBerry Controller log file sizes increase rapidly hdawg Featured BlackBerry KB Articles 0 01-07-2009 09:37 PM


All times are GMT -4. The time now is 02:14 PM.
Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2018, vBulletin Solutions, Inc.


 

SEO by vBSEO 3.3.2 PL2