
08-23-2009, 08:53 PM
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Proprietor
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Join Date: Nov 2008
Posts: 2,238
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KB11209 - The SQL transaction log file for the BESMgmt database on SQL is full
KB11209 - The SQL transaction log file for the BESMgmt database on the Microsoft SQL Server is full
Environment
- BlackBerry® Enterprise Server software version 4.0.x and 4.1.x
- Microsoft® SQL Server®
Overview
The Structured Query Language (SQL) transaction log file for the BESMgmt database on the Microsoft SQL Server is full. The log grows quickly and reaches over 1 GB.
Cause
The recovery model for the Microsoft SQL Server database is set to Full.
Resolution
Change the Microsoft SQL Server recovery model to Simple.
- In the Enterprise Manager for the Microsoft SQL Server, right-click on the BESMgmt database and select Properties.
- Click the Options tab.
- Under Recovery, change the model to Simple.
- Stop and start the Microsoft SQL Server.
Note: You may need to stop and start the BlackBerry Dispatcher service on the BlackBerry Enterprise Server to reconnect.
Important: Restarting certain BlackBerry Enterprise Server services will delay email message delivery to BlackBerry devices. For more information, see KB04789.
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