08-17-2009, 07:14 PM
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Proprietor
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Join Date: Nov 2008
Posts: 2,237
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KB14322 - Remove a decommissioned BlackBerry Enterprise Server from BES Manager
KB14322 - Remove a decommissioned BlackBerry Enterprise Server from BlackBerry Manager
Environment
- BlackBerry® Enterprise Server version 4.1 Service Pack 2 (4.1.2) for IBM® Lotus® Domino®
- BlackBerry® Enterprise Server version 4.1 Service Pack 2 (4.1.2) for Microsoft® Exchange
- Microsoft® SQL Server®
Overview
After the BlackBerry Enterprise Server has been removed from the computer, the following tasks can be used to remove the BlackBerry Enterprise Server from the BlackBerry Configuration Database that is shared among the other BlackBerry Enterprise Servers.
Warning: Modifying databases used by the BlackBerry Enterprise Server can cause irreparable damage, resulting in unexpected server behavior or service failure. Back up the databases prior to implementing any changes.
Task 1 - Disassociate the decommissioned BlackBerry MDS Connection Service from all BlackBerry Enterprise Servers
- In BlackBerry Manager, select BlackBerry Domain.
- Select the Global tab.
- Click Service Control & Customization.
- Click MDS CS to BES Mapping to launch the Mappings window.
- In the left pane of the Mappings window, select the BlackBerry MDS Connection Service that has been removed.
- In the right pane of the Mappings window, clear the options for any BlackBerry Enterprise Servers associated with this BlackBerry MDS Connection Service.
- Click OK.
Task 2 - Disassociate the decommissioned BlackBerry Collaboration Service from all BlackBerry Enterprise Servers
- In BlackBerry Manager, select BlackBerry Domain.
- Select the Global tab.
- Click Service Control & Customization.
- Click IM to BES Mapping to launch the Mappings window.
- In the left pane of the Mappings window, select the BlackBerry Collaboration Service that has been removed.
- In the right pane of the Mappings window, clear the options for any BlackBerry Enterprise Servers associated to this BlackBerry Collaboration Service.
- Click OK.
Task 3 - Remove BlackBerry Instant Messaging At a command prompt, type the following commands in the specified order. Do not use parentheses for these command.
osql -S <SqlServerName> -U <username> Note: If using Windows® (Trusted) authentication, replace -U <username> with -E
1> use DatabaseName
2> delete from imconfig where servername = '<ServiceName_BBIM_# >'
3> go
Task 4 - Remove the BlackBerry MDS Connection Service In the same command line interface, type the following commands:
1> use DatabaseName
2> delete from mdsconfig where servername = '<ServiceName_MDS-CS_#>'
3> go
Task 5 - Remove the BlackBerry MDS Services (if required) In the same command line interface, type the following commands:
1> use databasename
2> delete from mdsagconfig where serverurl = 'https://<FQDN>.<domain>:7443/mds'
3> go
Note: FQDN is the Fully Qualified Domain Name (FQDN) as it appears in BlackBerry Manager
Task 6 - Remove the BlackBerry Enterprise Server from BlackBerry Manager
- In BlackBerry Manager, select the Server tab.
- Select the decommissioned BlackBerry Enterprise Server.
- Click Account.
- Click Remove BlackBerry Enterprise Server.
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