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KB19332 - In a hosted BES environment calendar availability is accessible for all ...
 
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Old 08-17-2009, 05:57 PM
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Default KB19332 - In a hosted BES environment calendar availability is accessible for all ...

KB19332 - In a hosted BlackBerry Enterprise Server environment calendar availability is accessible for all hosted companies


Environment

  • BlackBerry® Enterprise Server versions 4.1 and 5.0 for Microsoft® Exchange
  • Microsoft® Exchange 2003 and 2007
  • SDR214370



Overview

In a hosted Microsoft Exchange and BlackBerry Enterprise Server environment, BlackBerry smartphone users are able to perform a calendar availability lookup for other Microsoft Exchange hosted companies.

For example, there are two hosted companies on the Microsoft Exchange Server and the BlackBerry Enterprise Server is enabled for hosted environments. A BlackBerry smartphone user in company A can perform a lookup of calendar availability by typing in the email address of a user in company B, and the BlackBerry smartphone user will have results returned.




Resolution

This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.




Workaround

To work around this issue, disable Free/Busy look up functionality on the BlackBerry Enterprise Server.
BlackBerry Enterprise Server version 4.1
For each server in your environment, follow these steps:
  1. Select the server from Explorer View and go to the Server Configuration tab.
  2. Click Edit Properties and go to Messaging.
  3. Set Free/Busy Look-up Enabled to False.
BlackBerry Enterprise Server version 5.0
For each server in your environment, follow these steps:
  1. Expand the BlackBerry Solution Topology.
  2. Expand Server View.
  3. Expand your server.
  4. Select Servername_EMAIL (where servername is your BlackBerry Enterprise Server).
  5. Select the Messaging tab.
  6. Select Edit Instance
  7. Change Free Busy look up turned on to False.
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