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KB19069 - "Error 1053" when attempting to start the BlackBerry Mailstore service
 
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Old 08-17-2009, 05:55 PM
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Default KB19069 - "Error 1053" when attempting to start the BlackBerry Mailstore service

KB19069 - "Error 1053" when attempting to start the BlackBerry Mailstore service


Environment

  • BlackBerry® Enterprise Server version 5.0 for IBM® Lotus® Domino®
  • BlackBerry® Enterprise Server version 5.0 for Microsoft® Exchange



Overview

Attempting to start the BlackBerry Mailstore service results in Error 1053.



Cause

The BlackBerry Mailstore Service is configured to log on as the Local System account.



Resolution

Configure the BlackBerry Mailstore Service to log on as a local Administrator account.
  1. In Windows® Services, right click the BlackBerry Mailstore Service and select the Log On tab.
  2. Select This Account and enter the appropriate local administrator account name, for example, ./administrator.
  3. Enter the correct password for the selected account.
  4. Select Apply and OK.
  5. Start the BlackBerry Mailstore Service.
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