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KB19111 - How to enable public contact folders for synchronization in the BAS
 
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Old 08-16-2009, 07:35 PM
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Default KB19111 - How to enable public contact folders for synchronization in the BAS

KB19111 - How to enable public contact folders for synchronization in the BlackBerry Administration Service


Environment

  • BlackBerry® Enterprise Server version 5.0



Overview

Public folder synchronization can be enabled in the BlackBerry Administration Service using the following steps:
  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry solution topology > BlackBerry Domain > Component view > Email.
  2. Click Edit Component.
  3. In the Published public contact folders section, select the public contact folders that you want to permit the BlackBerry smartphone user to synchronize to the BlackBerry smartphone.
  4. Click Save All.



Additional Information

The BlackBerry Service Account (besadmin) should have the Owner permission for all of the public folders.
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Old 06-09-2010, 12:35 PM
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Hello,

good tips, but it is not working on my BES when I am updating the contact on the BlackBerry side.
Following are the SYNC logs from the BES server:

Quote:
[46031] (06/09 18:17:51.918):{0x1370} [SYNC-DSession] Submit XML request to Exchange connector. [fr0sti:34]
50 [46055] (06/09 18:17:51.935):{0x136C} [SYNC-DSession] Exchange connector responded MAPI_CALL_FAILED for Update on Address Book, return OPERATION_FAILURE to the device. [fr0sti:34, SID=494958016, CLID=182, ECLID=11, TB=73]
51 [46008] (06/09 18:17:51.935):{0x136C} [SYNC-DSession] Send 1 packet(s) with 17 bytes to the device. [fr0sti:34, SID=494958016, CLID=182, ECLID=11, TAG=20246, ST=20]
52 [
All proper right are set for the BESADMIN account which is running the BAS.
Any idea?
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Old 06-18-2010, 08:09 PM
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IIRC this is read only on the HH; you cannot update from the BlackBerry itself.
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