Welcome to Port3101.org : Your BES Connection Mark forums read | View Forum Leaders
Port3101.org : Your BES Connection



Reply
LinkBack Thread Tools Display Modes
KB05000 - Delete the service book for the BlackBerry Internet Service
 
  #1 (permalink)  
Old 07-20-2009, 08:21 PM
hdawg's Avatar
Proprietor
 
Join Date: Nov 2008
Posts: 2,257
Blog Entries: 147
Default KB05000 - Delete the service book for the BlackBerry Internet Service

KB05000 - Delete the service book for the BlackBerry Internet Service


Environment

  • BlackBerry® Internet Service
  • BlackBerry smartphones



Overview

Background
If the service book for the BlackBerry Internet Service is corrupt on your BlackBerry smartphone, you might experience problems sending and receiving email messages. To resolve this problem, you must delete the service book and send a new one for each associated email account.

To delete the service book for the BlackBerry Internet Service, complete the following steps:
  1. On the Home screen of the BlackBerry smartphone, click Options. Note: Depending on the theme on your BlackBerry smartphone, you may need to click Settings > Options.
  2. If you are running BlackBerry® Device Software 4.1, click Advanced Options > Service Book. If you are running BlackBerry Device Software 4.0 or earlier, click Service Book.
  3. Locate the service book associated with your BlackBerry Internet Service account.
    • The BlackBerry Internet Service service books are named after your associated email accounts (for example, <account name> [CMIME]).
  4. Click the service book and select Delete.
  5. When prompted to confirm, click Delete.
For instructions on how to send a service book for the BlackBerry Internet Service, see KB02830.



Additional Information

For a list of helpful articles and links regarding the BlackBerry Internet Service, visit the Software and Support sections of the Smartphones, Cell Phones & Smart Phones at BlackBerry.com web site.
__________________
http://blog.port3101.org/hdawg/
Reply With Quote
Sponsored Links
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
KB11036 - Firewall and connection requirements for the BlackBerry Internet Service hdawg Featured BlackBerry KB Articles 1 12-27-2010 05:28 PM
KB13574 - How to delete and undelete service books hdawg Featured BlackBerry KB Articles 0 08-31-2009 10:01 AM
KB05010 - Clear the service book or service book database hdawg Featured BlackBerry KB Articles 1 08-22-2009 02:31 PM
KB05133 - Email reconciliation features for the BlackBerry Internet Service hdawg Featured BlackBerry KB Articles 0 07-20-2009 09:19 AM
KB18204 - BlackBerry Administration Service and Microsoft Internet Explorer 8 support hdawg Featured BlackBerry KB Articles 0 05-26-2009 01:31 PM


All times are GMT -4. The time now is 05:54 AM.
Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2019, vBulletin Solutions, Inc.


 

SEO by vBSEO 3.3.2 PL2