07-02-2009, 05:49 PM
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Join Date: Nov 2008
Posts: 2,036
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KB11224 - Changing the BlackBerry Enterprise Server NetBIOS name or IP address
KB11224 - Changing the BlackBerry Enterprise Server NetBIOS name or IP address
Environment
- BlackBerry® Enterprise Server
Overview
The name given to the BlackBerry Enterprise Server during installation is by default the network basic input/output system (NetBIOS) name of the computer on which the BlackBerry Enterprise Server software is installed; however, changing the NetBIOS name does not affect the operation of the BlackBerry Enterprise Server. Additionally, changing the Internet Protocol (IP) address of the BlackBerry Enterprise Server does not affect functionality.
Do not specify the IP address of the BlackBerry Enterprise Server in the host file if BlackBerry smartphone users use or have access to BlackBerry Desktop Manager. If they are properly set up with the Domain Name System (DNS) name of the BlackBerry Enterprise Server and the DNS server tables are updated, BlackBerry smartphone users should have no problems.
Additional Information
Note: Depending on how the environment is set up, the IP address might cause Server Routing Protocol (SRP) connectivity issues and the firewalls rules will need to be updated. Additionally, if the BlackBerry MDS Connection Service server is using an internal web proxy, the routing of internet browsing traffic may fail if the proxy is filtering based on an IP address.
Important: The change of the NetBIOS name will break the BlackBerry MDS Connection Service to BlackBerry Enterprise Server mapping. To resolve this issue, update the mappings on the BlackBerry Enterprise Server to point to the new NetBIOS name. A re-installation may be required to update the NetBIOS name in the database for the BlackBerry MDS Connection Service server.
Additionally, it is not recommended to change the NetBIOS name of MDS-IS server.
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