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KB15773 - Enable the Enterprise-Only message icon in BlackBerry Enterprise Server
 
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Old 06-22-2009, 11:38 AM
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Default KB15773 - Enable the Enterprise-Only message icon in BlackBerry Enterprise Server

KB15773 - Enable the Enterprise-Only message icon in BlackBerry Enterprise Server software version 4.1.5 when there are multiple BlackBerry Enterprise Server instances in the BlackBerry Domain


Environment

  • BlackBerry® Enterprise Server version 4.1 SP5



Overview

To enable the Enterprise-Only message icon for a BlackBerry Configuration Database that hosts multiple BlackBerry Enterprise Server instances, complete the following steps:
  1. Back up the BlackBerry Configuration Database. For instructions, see KB10292.
  2. On the computer hosting the BlackBerry Configuration Database, open a Command Prompt window, and type OSQL -E -S servername\instancename, where servername is the name of the server hosting the database and instancename is the name of the Microsoft® SQL Server instance. If you are not using a Microsoft SQL Server instance, you can skip the -S parameter.
  3. Type the following OSQL commands:
    1> use <BESMgmt>

    2> go

    1> UPDATE ServerConfig SET BESOnlyMessages = 1 WHERE BESOnlyMessages = 0 and servicename = "<servicename>"

    2> go

    Where <BESMgmt> is the name of the BlackBerry Configuration Database, and <servicename> is the name of the BlackBerry Enterprise Server instance.
  4. Repeat step 3 for each BlackBerry Enterprise Server instance.
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Old 07-20-2009, 08:10 PM
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