06-19-2009, 12:13 PM
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Proprietor
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Join Date: Nov 2008
Posts: 2,237
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KB14611 - Best practices for backing up BES for GroupWise
KB14611 - Best practices for backing up the BlackBerry Enterprise Server for Novell GroupWise
Environment
- BlackBerry® Enterprise Server for Novell® GroupWise®
Overview
For minimum downtime during disaster recovery, there are several BlackBerry® Enterprise Server items that must be backed up. When all required backup items are available, the recovery process is systematic and efficient.
Important: Restarting the BlackBerry Enterprise Server will delay email message delivery to BlackBerry smartphones. For more information, see KB04789.
If a reinstallation is required for disaster recovery, the following five items must be backed up:
- Backup of the BESMgmt database. To back up the BESMgmt database, run the following command: osql -E
1> backup database besmgmt to disk = "c:\backup.bak"
2> go
1> quit
- Record the following settings from the Database Connectivity tab in a text editor:
- Microsoft® SQL Server® name
- Database name
- Record the following settings from the BlackBerry Server tab in a text editor:
- SRP Identifier
- SRP Authentication Key
- Router Host (if any)
- Attachment Host (if any)
- Host Routing Information (if any)
- Record the following settings from the GroupWise Settings tab in a text editor:
- Novell GroupWise Server and Port
- Admin User
- Trusted Application Key
- Application Name
- Connection Mode*
- SOAP port*
- Listen port*
*These items apply to BlackBerry Enterprise Server software version 4.1 and later.
- Extract the client access license (CAL) keys. The CALs can be extracted on the database server by typing the following at the command prompt:
C:\bcp BESMgmt..licensekeys out c:\keys.txt -c -T
To restore the database from the backup created in step 1, use the following command: osql -E
1> restore database besmgmt from disk = "c:\backup.bak" with recovery,replace
2> go
1> quit
Important: Always make sure the version of the BlackBerry Enterprise Server being restored is the same version the backup was created from.
Additional Information
For a remote installation of the BlackBerry Enterprise Server, please refer to KB05115.
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