06-18-2009, 11:07 AM
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Proprietor
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Join Date: Nov 2008
Posts: 2,238
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KB04052 - What is the Allow Outgoing Call When Locked IT policy
KB04052 - What is the Allow Outgoing Call When Locked IT policy
Environment
- BlackBerry® Enterprise Server version 4.0 and 4.1 for Microsoft® Exchange
- BlackBerry® Device Software 4.0 to 4.7
- BlackBerry smartphones
Overview
The Allow Outgoing Call When Locked IT policy specifies whether BlackBerry smartphone users can place calls when the BlackBerry smartphone is locked.
When this IT policy rule is set to True in BlackBerry Manager, the BlackBerry smartphone user can configure the Allow Outgoing Call While Locked setting on the BlackBerry smartphone. If the BlackBerry smartphone user then changes the value of this setting to Yes on the BlackBerry smartphone, the Place Call option will be available when the BlackBerry smartphone is locked.
Prior to BlackBerry Device Software 4.2, the default value for this setting on the BlackBerry smartphone was No. The BlackBerry smartphone user needed to change the setting to Yes to turn on this feature. With BlackBerry Device Software 4.2 and later, the default value for this setting is Yes. If an administrator wishes to remove the Allow Outgoing Calls While Locked option, the administrator must explicitly set the IT Policy rule value to False. This change is by design.
Note: There is no way to change the default value for the Allow Outgoing Call While Locked option on the BlackBerry smartphone to No. The value must be manually changed on the BlackBerry smartphone from No to Yes. Please follow the steps below to change this option.
For BlackBerry Device Software 4.5 and earlier:
- Click Options from the Home screen.
- Click Security Options.
- Click General Settings.
- Change the Allow Outgoing Call When Locked setting.
For BlackBerry Device Software 4.6 and 4.7:
- Click Options from the Home screen.
- Click Password.
- Change the Allow Outgoing Calls When Locked setting.
Additional Information
When the Allow Outgoing Call When Locked IT policy rule is set to True, contacts on the BlackBerry smartphone are available to the BlackBerry smartphone user but the View Contacts option is not available. A search can be performed by using the name instead of typing a number.
If Content Protection is turned on, the BlackBerry smartphone will not be able to decrypt the Contact List while locked, so the Contact List will be unavailable.
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