06-09-2009, 05:50 PM
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Proprietor
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Join Date: Nov 2008
Posts: 2,238
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KB05479 - Error codes for Microsoft Live Communications Server
KB05479 - Error codes for Microsoft Live Communications Server
Environment
- BlackBerry® device
- BlackBerry® Enterprise Server software version 4.1 for Microsoft® Exchange
- BlackBerry® Instant Messaging for Microsoft Live Communications Server
Overview
The following table contains errors you may see displayed on the BlackBerry device when you try to log in to the Enterprise Messenger client.
| 100 | Failed to log in | | 101 | Access denied | | 102 | Invalid credentials | | 103 | Server is busy | | 104 | Already signed in | | 110 | Invalid account | | 111 | Duplicate contact ID | | 112 | Contact not found | | 113 | Cannot add yourself | | 120 | Contact limit exceeded | | 121 | Invalid group name | | 122 | Duplicate group | | 123 | Group limit exceeded | | 300 | Internal server error | | 301 | Feature not supported | | 302 | Cannot connect | | 303 | Server logout | | 304 | Login failed | | 312 | BlackBerry Collaboration Service is shut down | | 313 | Session Initiation Protocol (SIP) transaction timeout | | 314 | Invalid certificate | | 315 | TCP failed or signing in to SIP Communications Service failed because the service is temporarily unavailable. | | 316 | TLS failed. An HTTPS or TCP connection could not be made. | | 317 | Time skew/authentication failure because of a time skew between client and server. | | Unable to contact server. Please contact your IT administrator if the problem persists. | The BlackBerry Collaboration Service is not started. The BlackBerry Connection and Collaboration Service is not enabled for the BlackBerry device user under Service Access in BlackBerry Manager. Incorrect BlackBerry device application for the BlackBerry Enterprise Server setup. |
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