• BlackBerry® Enterprise Server version 4.1

1. Open BlackBerry Manager and click the BlackBerry Enterprise Server to be modified.
2. On the Server Configuration tab, click Edit Properties.
3. Click Sync Server.
4. Double-click Audit Root Directory.
5. Type the file path where the files are to be saved and click OK.
6. In the left pane, click BlackBerry Domain.
7. On the Global tab, click Edit Properties.
8. Click IT Policy.
9. In the IT Policy Administration section, double-click IT Policies.
10. Select one of the policies in the list.
11. Click Properties > PIM Sync Policy Group.
12. To monitor SMS or BlackBerry smartphone PIN messages, complete the steps in the following table.
    
    
    
    

    Action	Procedure
    To monitor the SMS messages BlackBerry smartphone users send and receive from BlackBerry smartphones.	Click Disable SMS Messages Wireless Sync. In the drop-down list, select False.
    To monitor the BlackBerry smartphone PIN messages BlackBerry smartphone users send and receive from BlackBerry smartphones.	Click Disable PIN Messages Wireless Sync. In the drop-down list, select False.

    
    
13. Click OK to close the open windows.
14. Restart the BlackBerry Synchronization Service. The BlackBerry Enterprise Server creates the log files using the following formats:
    • BlackBerry smartphone PIN messages: PINLog_<YYYYMMDD>.csv
    • SMS messages: SMSLog_<YYYYMMDD>.csv
    • Phone calls: PhoneCallLog_<YYYYMMDD>.csv

Important: Restarting certain BlackBerry Enterprise Server services will delay email message delivery to BlackBerry smartphones. For more information, see KB04789.