05-26-2009, 03:56 PM
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Join Date: Nov 2008
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KB15535 - How to import IT policy rules definitions for value-added applications
KB15535 - How to import IT policy rules definitions for value-added applications
Environment
- BlackBerry® Enterprise Server version 4.0 and later
Overview
The BlackBerry Enterprise Server does not require software version updates to support new IT policy rules definitions.
To import the IT policy rules definitions, complete the steps below for the method that is appropriate for the software version of the BlackBerry Enterprise Server.
Note: The following updates to the IT policy rules definitions may refer to features not available in earlier versions of the BlackBerry Enterprise Server.
Warning: Do not modify the IT policy rules definition update file. Importing a modified file might cause issues in the functioning of the BlackBerry Enterprise Server.
Method 1 - Update the IT policy rules definition using BlackBerry Administration Service
This procedure is appropriate for the following software versions of the BlackBerry Enterprise Server:
- BlackBerry Enterprise Server version 5.0.0
Complete the following steps:
- Download the ATTValueAddedApplications-PolicyPack.zip file attachment and unzip it to a temporary folder on the local computer hosting the BlackBerry Manager.
- Open BlackBerry Administration Service.
- From the BlackBerry Solution Management panel, expand Policy.
- Click Manage IT Policy Rules.
- Click Import IT Policy Definitions.
- Navigate to and open the ATTValueAddedApplications-PolicyPack.zip folder.
- Select the ITPolicyTemplate04242008.xml file.
- Click Save.
- When the import process is complete, the following message appears: The IT policy definitions have been updated.
Method 2 - Update the IT policy rules definition using the BlackBerry Manager
This procedure is appropriate for the following software versions of the BlackBerry Enterprise Server:
- BlackBerry Enterprise Server versions 4.1.2 through 4.1.5
Complete the following steps:
- Download and unzip the ATTValueAddedApplications-PolicyPack.zip file to a temporary folder on the local computer hosting the BlackBerry Manager.
- Open BlackBerry Manager.
- Select BlackBerry Domain.
- Select the Global tab.
- From the Tasks list, select Service Control and Customization.
- Select Import IT Policy Definitions.
- In the File Open dialog box, navigate to and open the ATTValueAddedApplications-PolicyPack.zip folder.
- Select the ITPolicyTemplate04242008.xml file.
- Click Open to import the IT policy rules definitions.
- When the import process is complete, the following message appears: The import of this IT policy rule definitions file was successful. There were additions and updates.
Method 3 - Update the IT policy rules definitions using the loadbesmetadata.exe tool
This procedure is appropriate for the following software versions of the BlackBerry Enterprise Server:
- BlackBerry Enterprise Server version 4.0 and later
Complete the following steps:
- Download and unzip the ATTValueAddedApplications-PolicyPack.zip file to a temporary folder on the local computer hosting the BlackBerry Enterprise Server or the BlackBerry Manager.
- From the command prompt, navigate to the temporary folder that contains the ATTValueAddedApplications-PolicyPack.zip file.
- In the root of the temporary folder, type loadbesmetadata.exe -i itpolicytemplate04242008.xml.
- After executing the loadbesmetadata.exe tool, review the screen output and directory log for errors.
Note: For BlackBerry Enterprise Server version 4.1.4 running in a Microsoft® Windows® environment with Japanese fonts, make sure that the IT policy rules definitions updates are imported in the Japanese language, by typing loadbesmetadata.exe -i itpolicytemplate04242008.xml -l jp_ja in the command prompt.
Note: The loadbesmetadata.exe tool can be executed from a computer other than one on which the BlackBerry Enterprise Server is running.
Note: To determine how to specify BlackBerry Configuration Database information, run the loadbesmetadata.exe tool from the command prompt using no parameters. Review the usage help screen to determine the parameters required for specific installations.
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