05-26-2009, 01:31 PM
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Proprietor
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Join Date: Nov 2008
Posts: 2,238
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KB18204 - BlackBerry Administration Service and Microsoft Internet Explorer 8 support
KB18204 - BlackBerry Administration Service and Microsoft Internet Explorer 8 supportability
Environment
- BlackBerry® Enterprise Server version 5.0
- BlackBerry Administration Service
- Microsoft® Internet Explorer® 8
Overview
Currently, the BlackBerry Administration Service only officially supports the use of Microsoft Internet Explorer 6 and 7. Microsoft Internet Explorer 8 is not recommended for use.
Workaround
By changing the Compatibility Mode of the Microsoft Internet Explorer 8 browser window, it may be possible to view the BlackBerry Administrator page successfully. The Compatibility Mode button resembles a broken page icon. It is located to the right of the address bar at the top of the Microsoft Internet Explorer window, as shown in the following image:
Additional Information
For more information on compatibility with the BlackBerry Enterprise Server version 5.0, visit the following web page on blackberry.com : BlackBerry - BlackBerry Enterprise Server Compatibility
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