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KB18204 - BlackBerry Administration Service and Microsoft Internet Explorer 8 support
 
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Old 05-26-2009, 01:31 PM
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Default KB18204 - BlackBerry Administration Service and Microsoft Internet Explorer 8 support

KB18204 - BlackBerry Administration Service and Microsoft Internet Explorer 8 supportability


Environment

  • BlackBerry® Enterprise Server version 5.0
  • BlackBerry Administration Service
  • Microsoft® Internet Explorer® 8



Overview

Currently, the BlackBerry Administration Service only officially supports the use of Microsoft Internet Explorer 6 and 7. Microsoft Internet Explorer 8 is not recommended for use.



Workaround

By changing the Compatibility Mode of the Microsoft Internet Explorer 8 browser window, it may be possible to view the BlackBerry Administrator page successfully. The Compatibility Mode button resembles a broken page icon. It is located to the right of the address bar at the top of the Microsoft Internet Explorer window, as shown in the following image:




Additional Information

For more information on compatibility with the BlackBerry Enterprise Server version 5.0, visit the following web page on blackberry.com :
BlackBerry - BlackBerry Enterprise Server Compatibility
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