KB02022 - Create, assign, view, and send IT policies

hdawg · #1 (**permalink**) 05-26-2009, 09:44 AM

KB02022 - Create, assign, view, and send IT policies

Environment

BlackBerry® Enterprise Server

Overview

IT policies are used to control the behavior of the BlackBerry smartphones assigned to the BlackBerry Enterprise Server. IT policies cover a wide range of BlackBerry smartphone functions (for example, passwords, attachment viewing, and available browsers). Administrators can create custom IT policies in addition to the IT policies already present on the BlackBerry Enterprise Server.
Creating IT Policies
To create an IT policy, complete the following steps:
BlackBerry Enterprise Server software versions 3.6 and 4.0

Depending on your version of BlackBerry Enterprise Server, open the BlackBerry Enterprise Server Management console or BlackBerry Manager.
Right-click the BlackBerry Enterprise Server name, then click IT Policy.
Click New, then create a name for the IT policy.
Select the check box beside each IT policy rules item you would like to assign. A description of the IT policy will appear.
To enable the selected IT policy, in the description window, click TRUE.
Click Apply, then click OK.

BlackBerry Enterprise Server software version 4.1

In BlackBerry Manager, click Servers, then click the Global tab.
From the Tasks menu, click Edit Properties.
Click IT Policy, then double-click IT Policies.
Click New, then create a name for the IT policy.
Select an IT policy group to view the associated IT policy rules.
Select the appropriate IT policy rules.
Click Apply, then click OK.

Assigning IT Policies
To assign an IT policy to a BlackBerry smartphone user, complete the following steps:
BlackBerry Enterprise Server software versions 3.6 and 4.0

Depending on your version, open the BlackBerry Enterprise Server Management console or BlackBerry Manager.
Right-click the BlackBerry Enterprise Server name, then click IT Policy.
Select an IT policy, then click Edit User List.
Click Add Users to This Policy.
Click a BlackBerry smartphone user, then click Add.
Click Close, then click OK to close the Edit IT Policy Userlist window.
Click OK again.

BlackBerry Enterprise Server software version 4.1

In BlackBerry Manager, click Servers, then click the Global tab.
From the Tasks menu, click Edit Properties.
Click IT Policy, then double click IT Policy to User Mapping.
Click a BlackBerry smartphone user, then click the button next to the appropriate IT policy.
Click OK to close the IT policy to User Mapping window.
Click Apply, then click OK.

Viewing IT Policies
To view IT policies on the BlackBerry Enterprise Server, complete the following steps:
BlackBerry Enterprise Server software versions 3.6 and 4.0

Depending on your version, open the BlackBerry Enterprise Server Management console or BlackBerry Manager
Right-click the BlackBerry Enterprise Server name, then click IT Policy.
Select an IT policy, then click View to see the BlackBerry smartphone and Desktop Policy Settings that have been applied.
Click OK to close the View Policy window.
Click OK again.

BlackBerry Enterprise Server software version 4.1

In BlackBerry Manager, click Servers, then click the Global tab.
From the Tasks menu, click Edit Properties.
Click IT Policy, then double-click IT Policies.
To view the IT policy rules, click Properties.
Click OK.

To view an IT policy on a BlackBerry smartphone, complete these steps:

From the Home screen, click Options.
Click Security Options > General Settings.
The IT policy Name, Last Updated, and Time Stamp fields will be listed. Note: Depending on the BlackBerry smartphone and BlackBerry Device Software version, the instructions for viewing the IT policy on the BlackBerry smartphone may vary. For example, on the BlackBerry 7100 series, the BlackBerry smartphone user must click Settings or Tools, then click Security.

Sending IT Policies To send an IT policy to a BlackBerry smartphone, complete the following steps:
Note: By default, when you assign an IT policy to a BlackBerry smartphone, the IT policy is automatically sent to the BlackBerry smartphone.
Note: When a change is made to an existing IT policy, it is automatically resent to all BlackBerry smartphones assigned to that IT policy.
BlackBerry Enterprise Server software versions 3.6 and 4.0

Depending on your version of BlackBerry Enterprise Server, open the BlackBerry Enterprise Server Management console or BlackBerry Manager
Select the BlackBerry Enterprise Server name, then right-click a BlackBerry smartphone user name.
Click Properties.
On the IT Admin tab, click Resend policy.
Click Apply, then click OK.

BlackBerry Enterprise Server software version 4.1

In BlackBerry Manager, select the BlackBerry Enterprise Server name.
Click a BlackBerry smartphone user, then click the question mark ( ? ) symbol beside IT Admin.
From the menu that appears, you can resend the IT policy or assign an IT policy to a BlackBerry smartphone.
Click OK.

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