KB04296 - Move from a local to a remote attachment server
Environment
* BlackBerry® Enterprise Server software version 4.0 and 4.1
Procedure
If you run the BlackBerry Attachment Service on the BlackBerry Enterprise Server and you want to move the service to a remote computer with the same software version, complete the following tasks:
On the remote server
1. Click
Start > Run and type
regedit to open the
Registry Editor.
2. Go to
HKEY_LOCAL_MACHINE\Software\Research In Motion\BBattachServer\BBAttachBESExtension, and then double-click
AllowRemoteServices.
3. Change the
Value data field entry to
1 and then click
OK.
4. Close the
Registry Editor and then
restart the
BlackBerry Attachment Service.
On the local server
1. On the
BlackBerry Server Configuration Panel, select the
Attachment Server tab.
2. In the
Attachment Host field, type the host name of the new attachment server and then click
OK.
3. Using the
Configuration Option drop-down, select
Test Attachment Service and run the conversion test to verify that the new server is successful at converting attachments.
4. Restart the
BlackBerry Dispatcher service to use the new configuration settings.
Important: Restarting certain BlackBerry Enterprise Server services will delay email message delivery to BlackBerry smartphones. For more information, see KB04789.