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KB's related to email sending issues
 
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Old 02-04-2009, 08:50 AM
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Default KB's related to email sending issues

A user not being able to send email from their BlackBerry is a nightmare - often the user is (like all users) impatient and in need of a quick resolution, especially if they are in a remote location. The inability to send email can also be a royal pain in the arse to pin down to a specific cause, and all too often you can spend an hour or two trying to resolve what has happened.

In addition to my thread covering the 'Send As' decision tree, there are a few specific KB's which can help you out. I've listed these below:

Unable to send email messages because the Send As permission has been revoked

Using the SetSendAsPermission tool

Transaction error messages

The BlackBerry device user is unable to send or receive email messages

Administration accounts in protected Microsoft Windows Active Directory groups

If you're still screwed after this, you know where to find us!
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LinkBack to this Thread: http://www.port3101.org/blackberry-server-faq/475-kbs-related-email-sending-issues.html
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Re: Unable to send email from Mobil Device This thread Refback 02-03-2010 11:02 AM
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Untitled document This thread Refback 07-16-2009 11:36 AM
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Similar Threads
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KB12522 - Error "Message included an invalid address" when sending an email using BES hdawg Featured BlackBerry KB Articles 0 08-30-2009 11:49 AM
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KB11374 - Display name is incorrect when sending email messages from the BlackBerry hdawg Featured BlackBerry KB Articles 0 06-02-2009 03:27 PM
KB14516 - Sending an email message from a BlackBerry smartphone in Lotus Domino hdawg Featured BlackBerry KB Articles 0 01-28-2009 08:17 AM


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