01-20-2009, 10:44 AM
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Join Date: Nov 2008
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KB15003 - Turn on or turn off the Enterprise-Only Message Application in BES
KB15003 - Turn on or turn off the Enterprise-Only Message Application Desktop icon in BlackBerry Enterprise Server
Environment
- BlackBerry® Enterprise Server version 4.1 SP5 to 5.0
- BlackBerry® Device Software version 4.5 to 4.7
Overview
In BlackBerry Enterprise Server version 4.1 SP5 to 5.0, the administrator can add an icon on the Home screen of each BlackBerry smartphone in a BlackBerry Domain. This icon allows the BlackBerry smartphone users to view only messages that are sent and received from their organization's BlackBerry Enterprise Server.
This feature sets a flag in the service book, which turns on or turns off the desktop icon. The name of the icon is the same as the name of the service book. The service book name is specified in the Message service display name field, under the Advanced tab of the Email Settings tool in BlackBerry® Desktop Manager. The default setting for this feature is Off.
To turn on or turn off this feature, complete the following steps:
Warning: Do not edit the files. Importing a modified file may cause problems on the BlackBerry Enterprise Server.
Please Note: The files EnableBESOnlyMessageApplication.sql, DisableBESOnlyMessageApplication.sql, and BBDBUpdate.exe can be found in the attached ZIP file at the bottom of this knowledge base article.
1. Unzip the attached BESOnlyMessageApplication.zip file to a temporary folder on the local computer.
2. From a command prompt, change the current directory to the temporary folder from Step 1.
3. Turn on or turn off the feature.
To turn on this feature:
Type the following command using the EnableBESOnlyMessageApplication.sql input file:
For Local Database: bbdbupdate -db -input EnableBESOnlyMessageApplication.sql
For Remote Database : bbdbupdate –n < Host name of remote SQL server\ instance name(if applicable )> -db -input EnableBESOnlyMessageApplication.sql
To turn off this feature:
Type the following command using the DisableBESOnlyMessageApplication.sql input file:
For Local Database: bbdbupdate -db -input DisableBESOnlyMessageApplication.sql
For Remote Database: bbdbupdate –n < Host name of remote SQLserver\ instance name(if applicable )> -db -input DisableBESOnlyMessageApplication.sql
Note: Replace with the name of the BlackBerry Configuration Database. The default name is BESMgmt.
4. Run the BBDBUpdate.exe tool and review the screen output for any errors.
Once the database script is applied to the database, the BlackBerry Enterprise Server must send updated service book data to each BlackBerry smartphone. Once the service book data is received on the BlackBerry smartphone the changes are visible on the Home screen of the BlackBerry smartphone. If this feature is turned on, a new message list application icon with the name typed in the Message service display name field appears. If this feature is turned off, the icon disappears from the Home screen once the update is applied to the BlackBerry smartphone.
Additional Information
To find a list of command line parameters for the BBDBUpdate.exe tool, run the tool from the command prompt window with no parameters.
Review the usage help screen to determine the parameters required for the particular installation.
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