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Old 09-13-2010, 10:44 PM
hooper hooper is offline
BES Expert
 
Join Date: Mar 2009
Posts: 106
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Quote:
Originally Posted by RLT View Post
The problem was solved.

Open Smartphones, Cell Phones & Smart Phones at BlackBerry.com in the firewall - Because the vendor.xml and device.xml dont update... dont start the process to send application to the phones.
This problem comes up quite a bit where the BES server does not have access to the internet. Not so much a firewall rule per se as it is still an outbound connection. You will often see this problem as well when looking for software updates in the BES. The BES needs access to the PAS servers to get the software patch info.
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