Only thing I found was from RIM's KB:

1. Disable IPv6 on the server hosting the BlackBerry Monitoring Service.
2. Configure the BlackBerry Monitoring Service to use the IPv4 protocol stack:
   
   1. For 32-bit Windows Server go to HKEY_LOCAL_MACHINE\SOFTWARE\Apache Software Foundation\Procrun 2.0\BBMonitoringConsole\Parameters\Java
   2. For 64-bit Windows Server go to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\BBMonitoringConsole\Parameters\Java
3. Modify the Options value and add the line: Djava.net.preferIPv4Stack=true
4. Restart the BlackBerry Monitoring Services.
   

... or dual NICs installed.

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